August 09, 2011

3 tips to revitalize Anonymous

Security exp
erts offer advice for how the hacker group can grow up



Online dispute resolution saves firms time and money

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Canada loses two social media gems

Canada loses two social media gems

Canada’s online community has taken a major hit this month as two social networking sites with a positive bent had no choice but to shut down after running out of cash.

First Sprouter, a question-and-answer site that sought to help aspiring entrepreneurs by providing them access to seasoned experts, announced plans to (but seems to remain online for the time being). Then Akoha, an online game that encouraged its players to enact real-world good deeds in hopes of creating social change, informed its users it would be .

Brian Jackson, Associate Editor, ITBusiness.ca

These sites share much in common. Both were run by experienced and celebrated entrepreneurs well known in Canada’s business community – Sarah Prevette is Sprouter’s founder, and Austin Hill is Akoha’s co-founder alongside Alexander Eberts. Prevette was the only Canadian named to Inc. Magazine’s Top 30 Under 30 list in 2010, and Hill was dubbed a technology pioneer of the World Economic Forum in 2002 among other accolades.

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Both also had engaged and enthusiastic communities built around their sites. This was demonstrated by at Sprouter’s Sprout Up events in Toronto, which crammed hundreds entrepreneurial types into a bar to network and watch startup demos. At Akoha, by the constant stream of positive updates coming from users celebrating their personal achievements and reflecting on the good things in life.

In covering these firms for the past three years, I always heard glowing reviews from those who used the sites. Beyond just finding these social sites useful or fun, users seemed to have some real sentiment invested in them – a real emotional bond as part of a meaningful community.

That’s why it’s so unfortunate to see both these sites close their doors due to financial problems. Both were able to build their businesses during a tough recession, and it must have been a painful decision to now have to bow out.

It’s hard to say how things could have worked out differently for the sites that seemed to enjoy success delighting users, while failing to generate revenue. Perhaps if more investment dollars had been available to give these social media startups a longer runway, they could have made it.

When covering Canada’s startup community, it is not unusual to hear about the lack of venture capital available in Canada compared to the U.S. Most agree Canada’s private investment climate is more cautious overall, and therefore perhaps unwilling to take risk on the new and relatively untested business model of social networking sites. Consider the amount of financial backing Facebook and Twitter required to launch and then grow their networks. It took years to build up an enormous user base before finally generating revenue, only very recently.

Even if the social media space is a little less positive at the end of this summer, the user community can take heart at some good news. Both Prevette and the Akoha co-founders plan to eventually take on the challenge of building new startups.

Let’s hope that next time around, they’re able to find money as well as they’ve been able to breed good will.

August 08, 2011

Mobile Privacy: beware of unintended consequences

Unintentionally, and often unknowingly, mobile users have become both data subjects and data collectors, helping location aggregators to update their databases with the freshly and continuously observed and Media Access Control (MAC) addresses of their own and other nearby devices.



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Google+ the ‘Swiss Army Knife’ of social networks

Google+ the ‘Swiss Army Knife’ of social networks

By Edward N. Albro

When Google+ first launched, most people saw it, correctly, as a competitor to Facebook. But as you try Google’s social network, you realize that it has a lot in common with Twitter too. That versatility could be Google’s strength — but it could be its downfall too. Is Google+ trying to do too much?

Google+’s similarities to are obvious: You can use it to share updates, pictures and videos with family and friends. But can also be a lot like Twitter. Like Twitter (and unlike Facebook), absolute strangers can follow you without you following them or approving them (you can block people if you want). And while you can use Google+ to share personal news with people close to you, you can also use it to broadcast your thoughts on the news of the day to thousands of people you’ve never met.

In fact, my early impression of Google+ is that it is being used more like Twitter than like Facebook, that is more as broadcast than as friendly sharing. Of course, my circles are mostly filled at this point with tech journalists, both because those are the people who got and because they’re the people I know. And tech journalists are notorious blowhards. So the use of Google+ may change as it expands to the general public.

As Google+ expands, though, I wonder if people will know what to make of this Swiss Army Knife of social networks. After all, what killed Google Wave wasn’t that it did too little, it was that it did too much. It was an email system, a chat network, a file sharing service, a project management device and more — it did so much that people couldn’t figure out how to use it.

The fact that Google+ can be both and Twitter at once (with maybe a little Tumblr thrown in) could be its greatest competitive edge against those other services. But it could also leave users bewildered.

And the confusion won’t be confined to how you share things in your own account. Maybe more difficult will be knowing what to expect of the people you follow. When I follow Lance Armstrong on Twitter, I know what I’m going to get: That portion of his thoughts that he thinks are appropriate for thousands of people he doesn’t know. If I were to follow him on Google+, I don’t know what I’d get, because I don’t know how he’ll see the forum. If Lance decides Google+ is like Facebook, I may see almost nothing because he’s only sharing with his actual family and friends. Or I may get the same kind of firehose of pronouncements I see on Twitter.

Of course, the great thing about Google+ is that you don’t have to choose between the two different ways of communicating, some posts can go only to your closest friends, others to any Tom, Dick or Harry. I hope that as Google+ rolls out to hundreds of millions of new users, they’ll see those distinct ways of communicating as powerful. But I fear that for many, it may just be confusing.

August 07, 2011

Will BlackBerry users get BBM 6′s message

Will BBM 6 s
ocial integration features rekindle the old BlackBerry magic?



Lg mobile eve What your business can learn from Chilean wine

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Reduce automatic notifications to improve productivity

Reduce automatic notifications to improve productivity

By Robert Strohmeyer

To a busy person, a little chime signaling the arrival of new mail amounts to nothing more than a statement of the obvious. Of course you have new mail. You always have new mail. Look in your inbox right now and you know what you’ll find? New mail. You really don’t need some obnoxious bell tinkling away in your system tray to tell you about it.

Message notifications, be they push or pull, do far more to break your concentration than to alert you about important new . They ding every five minutes or so and tell you basically the same thing every time: Someone sent you e-mail. If you’re very busy, and you already have enough basic awareness of your own professional life, you’ll disregard the chime and keep working. If you’re a little compulsive (like me), you’ll feel obligated to check the inbox, breaking your focus on the task at hand to peruse the new messages. In either case, your notification has interrupted your train of thought, however briefly, to announce something that you could have guessed on your own.

The problem with notifiers isn’t just that they tell you the obvious about the state of your inbox; it’s that they break into your consciousness with such frequency that you could spend the majority of your day looking at (and usually deleting or archiving) two or three messages at a time without ever accomplishing any significant work. Every time you shift your focus away from a present task, you then have to spend some time refocusing on it again. If a pointless little bell draws your attention every 5 or 10 minutes, you’ll be lucky to get a full hour of actual work done in an 8-hour day, and you’ll never be able to establish a state of flow.

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While it’s nice (and usually surprising) to get an instantaneous reply to an e-mail you’ve sent out, the truth is that none of us expect an immediate response to our messages. Even the most wildly urgent e-mail in your inbox probably doesn’t require a response in less than 30 minutes (if it did, the person probably would’ve called or IMed you). Most of your contacts will be satisfied if they hear from you within the same business day, and still others will happily wait until tomorrow for your reply. So why the sense of urgency to know that new mail has landed?

Some productivity mavens recommend simply reducing the frequency of your notifiers to 20 or 30 minutes, but this strikes me as pointless. Because you already know that you’re going to get at least a couple of new messages in any given 5-minute period within the business day, you’re better off just assuming that you pretty much always have new mail in your inbox.

Rather than allow a notifier to tell you when you’ve got mail, just set your own intervals for mail breaks in whatever way suits your schedule. If you’re fastidious about responding quickly to important messages, check every 30 minutes. If you’re more relaxed, do it once every hour or two. In my experience, getting accustomed to worrying less about the e-mail inbox is a great way to discover just how little everyone else worries about the immediacy of your replies. Sure, there’s the occasional frantic weirdo who’ll call you ten minutes after sending you an e-mail to ask you if you got it, but most people really don’t care how long it takes you to get back to them, as long as it’s within a business day, or by end of day if it’s slightly more urgent.

What you gain in exchange for the relaxed mail intervals is a better shot at staying focused on the tasks that actually matter. You’ll likely also find that you spend less time dealing with e-mail overall, since it takes less time to sort and archive 30 messages at once than to deal with three at a time every 10 minutes. So go ahead, turn off the notifier and try working for a week without it. You may be surprised at the focus boost you get.

August 06, 2011

A Mac pro’s 5 minute Lion configuration

• Restore scrolling. Much as I love my iOS devices, I’m not ready to change my scrolling habits to Lion’s “natural” scheme where scrolling down makes the contents of a window also move down. Over 20 years of doing it the other way will make this a hard habit to break. To change the way this is done, go to your Trackpad system preference, select the Scroll & Zoom tab, and disable the Scroll Direction: Natural option.



Sierra wireless aircard 885e expresscard hsupa retail packaging How startups can use social media to court angel investors

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Can’t figure out which Android phone to choose?

The top 3 An
droid phones really standout as my top 3 picks, heading into the 2011 back to school period.



Bookmark php $5,000 prize for best dot-ca small business website

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August 05, 2011

Online dispute resolution saves firms time and money

Online dispu
te resoution is changing the way concerned parties participate in the resolution process.



Catastrophic Playstation breach: Inventory of what you may have lost

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August 04, 2011

SMB owners are an overworked but happy bunch

Given these figures, I can’t help but replay in my mind what usually happens in the four or five offices that I have worked in. The moment the computer clock hits 4:50 pm, you would hear the rustling on papers and the tapping of keyboards to shut down the PCs. By 5 pm everyone makes a bee line for the exit.

Company pension, paid vacations, health and vision benefits and cooler you don’t have to refill and office you don’t need to sweep, and yes the right to knock off at 5 whether your boss likes it or not. These are some of the awesome benefits employees enjoy over the self-employed. 

Obviously SMB owners tread a different tightrope than most employed workers. They have traded-in the security of the regular salary, for the freedom of choice and flexibility of being their own boss.

Three in five of SMB owners interviewed feel that they “have all the work-life balance the need,” according to the survey.

“Even though they work far longer hours, it’s their sense of ownership over the work they do, the ability to set their own schedule and do what they want that contributes to their sense of balance,” says Barb Anderson, product marketing leader for QuickBooks.

A different survey, this one carried out by Angus Reid Forum and commissioned by the in partnership with Hewlett-Packard (Canada) Co., and Intel of Canada Ltd., shows that Canadians in general have a very high regard for SMB owners.

The respondents put as the persons they most respected. Banks, government and unions were in the bottom three of the list.

Being sponsored by tech companies, the survey of course also addressed the technology issues faced by SMBs.

The CFIB survey found that SMB owners are generally happy with the tech investments they have made. As much as 80 per cent of those interviewed said they believe their purchases either met or exceeded their expectations.

However, the survey also showed that SMBs are prone to spending the budget on traditional technologies such as desktops, laptops and mobile phones while newer tools such as cloud services and business intelligence products are used by only 15 and 14 per cent respectively.

 

Elaine Mah, business marketing manager for Intel Canada, believes the hesitance lies in the perceived uncertainty of getting a ROI from the purchase and a lack of confidence in being able to train employees to use the new tools.

One of the key to streamlining processes and reducing stress, according to Anderson of QuickBooks is to efficiently organize financial records. Rather than relying on envelopes and shoeboxes to store receipts, consider using an and , she advised.

Here are a few more articles that provide some productivity boosting and tax saving tips:

 





Motorola h720 bluetooth headset retail packaging In-flight entertainment might soon include iPads

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Sophisticated polymorphic malware is on the rise

According to the July 2011 Symantec Intelligence Report, one in 280.9 e-mails globally, was identified as malicious. In Canada, this was higher with one in 255.9 e-mails deemed malicious.

In the U.S., it was lower with one in 634.8. Since February, the proportion of email-borne malware that is polymorphic and especially aggressive in this new form has more than doubled around the world from 10.3 percent to 23.7 percent in July.



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August 03, 2011

Accelerated: TechStars harnesses the power of mentorship

Q&A wit
h Nicole Glaros, managing director of TechStar Boulder, a mentorship-driven seed-stage investment program



Nokia bl 6f high power battery retail packaging iPad Month: FBI to Investigate iPad Hack? HUH?

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What is your market validation plan?

By Peter Hanschke

Here’s the situation: Your development team is busy creating a  (MVP). You have people off in all directions trying to secure some funding. But do you have a Market Validation Plan? Furthermore, are you executing this plan along with all the other activities? In other words, is this an activity that you are currently performing?

As the name suggests, a Market Validation Plan (another MVP for those who like ) is about reaching out to your target market to determine whether:

August 02, 2011

Words of wisdom: Some things change with time, others don’t

By Francis Moran and Leo Valiquette

There is a German proverb that states, “An old error is always more popular than a new truth.”

This is often evident in the business of getting technology to market, particularly among nascent entrepreneurs and startup management teams who are coming into the process of commercialization well-versed in the engineering of a product but not so much in the fundamentals of business planning, customer engagement and market development.

Today and next week we will look at the nuts and bolts of making a venture succeed with practical bits of business advice that have emerged from our various interviews for this series.

Today we will emphasize business best practices. We will not be giving these points an exhaustive treatment, but we do want to hear your thoughts and opinions in the Comments section below.

If it made sense then, it makes even more sense now

When we interviewed  Denzil Doyle, we asked if he thought it worthwhile to update the key bits of advice he gives entrepreneurs in his bookMaking Technology Happen, considering that its last edition was published a decade ago. His response? “Some things withstand the test of time.” We will begin with two of his fundamental commandments for startups:

Write a business plan – a new ventures business plan. This is a roadmap for how the company will evolve and to attract potential investors. It differs from a business plan for a going concern in that it will have little, if any, historical data from which to make revenue projections and other forecasts. It is, therefore, based on no shortage of assumptions. As , one of those potential investors, observed in his guest post many weeks back,  that articulates when and how investors will see a return on their investment.

Have a clear product-migration strategy. “Any new venture which starts out with only one product in its portfolio is probably doomed … follow-on products should be clearly visible at the outset,” Doyle writes. A product-migration strategy is crucial to keep the market engaged with compelling new products as older products mature. Further to this, “the first product or service should be followed up very quickly with two others, one with a lower price and lower functionality and the other with a higher price and higher functionality.” But each of these products should be a “total product” that offers a complete solution to a customer’s needs.

‘The democratization of innovation’ In last week’s post, we featured comment from ’s  on the democratization of innovation, which she said has three components:

  • The collapsing cost of product building
  • The ability to rapidly test business models with quick market engagement
  • The use of lean startup methodologies, which allow startups to go through more iterations of their product with less cash.

, general partner at  and co-founder of the , also spoke with us about how these trends have accelerated the process of commercializing technology. It has become easier to quickly get the product and market fit right, and it is all the more crucial that startups do so. To turn these new market realities to their advantage, entrepreneurs must be willing to learn quickly, fail rapidly, and regroup without delay. This requires that they be “honest and objective about where they are with their product,” Lee said.

, a partner at Montreal-based , furthers this point by saying, “Your success is not based on your core ideas, it is based on how fast you can respond and reiterate the feedback coming back from your market.” Entrepreneurs must “get their heads out of the sand to see what competitors are doing, what is happening in the market, and where there are dead ends and emerging opportunities.”

, managing partner of  and co-founder of the C100, said startups with products or services focused on larger enterprise customers must consider the value and benefits they will derive from their first customers in addition to revenue. His advice? Go for “customers who are going to push you the hardest to develop a globally competitive product.” He has found that Canadian firms in particular make the mistake of picking a Canadian customer as their first. The issue here is that Canadian customers are often “more conservative and tend not to be early adopters … they don’t have a world view when they select innovative technology” when compared to large enterprises south of the border.

Weren’t we supposed to launch v1.0 by now? , CEO of  and one of our U.K.-based , said startups often have a poor understanding of just what is a “product launch” versus a beta test of their technology. Startups must be able to distinguish between the two. In his experience, entrepreneurs often underestimate when they are truly launched and lose sight of version 1.0 of their product.

“My guidance is to very clearly state what v1.0 of the technology is and just deliver that,” he said. “Companies always see new ways for how their technology can be developed, what new capability can be added in, but then are frustrated by delayed market entry. They are actually working on v1.3 when they haven’t put out v1.0 yet. Don’t burn your cash and don’t waste your time, or anyone else’s.”

Newman also finds that startups often “don’t think about the post sales support infrastructure sufficiently to scale the company. This is where growth is hindered or delayed … sprinters must hand off to the middle-distance runners,” who he defines as “a good middle-management team that thrives on delivering continuity and quality.”

Next week, we will revisit the people factor and the challenges that are often posed by that person in the mirror.

This is the ninth article in a continuing series that examines the state of the ecosystem necessary to successfully bring technology to market. Based on dozens of interviews with entrepreneurs, venture capitalists, angel investors, business leaders, academics, tech-transfer experts and policy makers, this series looks at what is working and what can be improved in the go-to-market ecosystem in the United States, Canada and Britain. We invite your feedback.

Canadians #tweettheresults in revolt against Election Act Sect 329

Canadians #tweettheresults in revolt against Election Act Sect 329

By Nestor  Arellano

In a rare exhibition of election fervor Canadians vented their views about the polls and a few even braved the risk of being fined by Elections Canada by “illegally” tweeted early results of yesterday’s Federal Election.

Nestor Arellano

The act of online civil disobedience squarely went against the archaic but still in effect Elections Act, Section 329 which states: No person shall transmit the result or purported result of the vote in an electoral district to the public in another district before the close of all the posting station in that other district.

Penalties for violating the act, which was introduced back in the 1930s to prevent election results from Atlantic Canada from being broadcasted to the rest of the country, could include a fine of up to $25,000 and five years in prison.

Back in 2000, Peter C. Bryan of Vancouver was fined $1,000 for flouting the 70-year-old law and posting on his blog the election results from Atlantic Canada which he accessed from a satellite feed from Newfoundland.

While, Bryan was reluctant to do the same this time around, many of his compatriots and not a few from abroad posted their opposition to EA Section 329 under the hashtag #tweetheresult. #tweettheresults generated so much buzz that it quickly became the most tweeted topic worldwide eclipsing even tweets about Osama bin Laden.

Creators of the site , and , said they created the site to “highlight that fact, and to urge lawmakers to revise this information blackout.”

The law, they said, made sense in an era when there were only a dozen radio stations in the country and we were generations away from the 24-hours news cycle, the Internet, Facebook updates, microblogging and Twitter.

Although from 7 p.m to 10 p.m,  the site removed its aggregation feature: “To avoid a potential fine or protracted legal battle, we have taken this site offline for 3 hours,”  there were many tweets like the one posted by Schmeedle that dared to include riding numbers

Deena Roth owed

Haha! RT @ Conservatives ███ █████ in ███ ridings.Liberals ███ █████. NDP █████ ██ ███ ███ seats!

A lot of users also began posting election results that were being shown on TV by local networks:

One person in Australia said he received election results sent to him via email: some 45 minutes before the social media blackout expired:  

I think punitive measures such as the one threatened by Elections Canada against people posting preliminary poll results on sites such as Facebook and Twitter, are not the answer.

At a time when we have been facing voter turnout of less than 50 per cent, activities that enable citizens to voice out their thoughts about politics and generate interest about the country’s political future should be encouraged.

EA Section 329 was created so that voters across the country went to the polls with basically the same information and would not be influenced by news coming from other parts of Canada. Proponents of Sect 329 believe that tweets from one end of Canada have the power to sway voters in the other end of the country. Yes that will likely happen in some cases but I think in general people in different provinces vote on different issues. I also can’t imagine people waiting outside polling stations checking on their smartphones and tablets checking to see how people on the other side of the country voted before they cast their own ballots.

The law was mainly aimed a broadcasters and large news media, not individuals using social media tools to communicate with their friends. Its framers had not foreseen advent of the Internet and the spontaneous viral connections afforded by social media. Elections Canada was able to single out Bryan back in 2000 but would the election body be able to enforce the law today if it decided to?

Would the law cover an individual informing his 40 friends on Facebook about election results in his part of the country? Would an American retweeting poll results from Newfoundland be fined for doing so?

How do you police the twitterverse? If they wanted, people can tweet, text, post on Facebook or even make a video on YouTube of the elections proceedings in their area.

Elections Canada, actually seems to have little appetite for s doing just that. In interviews with various news outlets its representatives have made it clear that Elections Canada is not monitoring the social media space. Elections Canada is simply not set up for such a task. Instead, reaction to violation of Section 329, they said, will be a “complaint driven process.” – there won’t be any investigation unless there is a complaint.

Perhaps this difficulty in enforcing the Section 329 will eventually lead to the law being replaced  with something that is more in tune with our current reality.

August 01, 2011

How to determine market demand on a start-up budget

Measuring ma
rket demand through social media is a growing opportunity that may prove to be extremely valuable to entrepreneurs.



Bookmark php Data capable cell phones replacing the PC

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